Check the pilot light and that the wall switch or remote has fresh batteries. If the igniter clicks but nothing catches, the problem is usually the igniter, thermocouple, or gas valve — all repairable, usually in one visit. Don't keep forcing it; call (888) 257-9181 and a tech will diagnose it on the spot.

Yes — keep the damper closed and don't light a fire. We remove animals safely and humanely, check the flue for nests or damage, and fit a cap so nothing gets back in.

Once a year, before the season you use it most — gas, wood, electric or propane. An inspection catches cracked fireboxes, blocked flues, and failing valves before they turn into smoke, smell, or a fireplace that quits on the coldest night of the year.

Creosote and soot absorb moisture and smell strongest in warm, humid weather; a gas smell is different — if you smell gas, leave and call your gas company first. A deep cleaning and a draft check fix the fireplace smell in nearly every case.

Yes — a gas insert or gas log set goes into your existing firebox: no wood, no ash, on with a switch or remote. We size it to your room, run the line, and vent it to code. Start with a free estimate.

No — and be wary of anyone who does. Every fireplace fails differently, so a phone price is a guess that changes at your door. Our estimates are free: a tech looks at the actual problem, then gives you one clear price before any work starts.